Contact

Use this screen for contact information reused across the public website.

Change a shared phone number or address here, not separately in each footer. The website can reuse these details on its contact page, in Contact sections, and in footer groups. Text typed manually into an ordinary page remains a separate copy.

Admin path: Content > Contact
Route: /contacts

The screen holds one set of contact details per language. Save your changes before switching the admin language to edit another version.

Add general contact details

1. In Basic details, enter the public Title and Description.
2. In Main contact details, enter the Address, Phone number, Email address, and Opening hours.
3. Turn on the Contact form card with Turn on if the contact page should show the standard contact form.

Use the title and description to introduce the contact page. Enter the address visitors should use, including enough detail to identify the location. Use a phone number people can call and a public inbox that someone checks.

Opening hours is a free text field. Write it so visitors can tell which days each time applies to. Include closures or appointment-only arrangements where relevant. Do not put internal staff notes into these public fields.

Enable the contact form only when the Contact form feature and its recipient settings are ready. The recipient is set under Website > Settings, on the Contact form feature card. See Features.

Add social links

In Social media contacts, select Add profile for each account.

1. Choose the platform.
2. Enter a Caption if needed.
3. Paste the full profile address into URL, not just the account name or handle.

Enter only active public profiles. Delete entries for accounts the organisation no longer uses, and use the arrows to arrange the rest. Open each link to make sure it leads to the organisation’s page rather than a similarly named account.

Configure the map

Set up the public map in the Map box. These settings are separate from the Map block in the block editor.

1. Enter the Name shown on map, such as the building or venue name.
2. Enter the Address shown on map. The admin looks up the address, fills in Latitude and Longitude, and places the pin.
3. Check the pin on the map preview. To adjust it, click the intended entrance or public location on the map. The pin moves there and the coordinates update.
4. Add the Google Maps link and Apple Maps link if visitors should be able to open the location in those apps.
5. Select Save.

When you change the address, the pin moves to the new address. Check its position again before saving.

Latitude and longitude are the two numbers that identify the pin’s location. You can also type them, with a decimal point, such as 47.50721. Do not guess them. Use the approved location details, the address lookup, or the map. Check the entrance on the public map, not just the town name.

Add divisions

Use divisions for separate offices, departments, or contact points. In Divisions, select Add division. Each division has a Name, Email address, Phone number, Address, Description, and Opening hours. Give each one a clear name and only the details that differ from the main contact.

For example, add “Ticket office” for a separate phone number and opening hours. Add its contact fields, then repeat for another department if needed. Use the arrows to arrange the divisions so visitors see the most useful contact first. Check that each phone number belongs to the named division.

Check your work

• Phone and email links open the right app.
• Opening hours include timezone or local context where needed.
• Social links lead to the official profiles.
• The map pin matches the written address.
• A test contact-form message reaches the intended recipient.
• The public contact page works on a phone.

Select Save, then verify every location where the website reuses the contact information.

If the footer still shows an old address, first confirm this screen saved in the correct language. Then check whether the footer uses a Contact information group or contains separately typed text. Do not add a second contact group to correct the first one.